Mainstream Fund Services provides a range of registry services including the processing of applications, redemptions and distributions as well as the maintenance of unitholder records.
For online access to your investment in Airlie Australian Share Fund, click here.
Phone: 1300 127 780 (in Australia) or +61 2 8259 8566 (International) or 0800 787 621 (New Zealand).
At Magellan Asset Management Limited (“Magellan”) your feedback is important to us.
What to do if you have a complaint:
Magellan is committed to providing investors with the best possible service. If at any time you are dissatisfied with a service provided by Magellan, please contact us so we can work towards a resolution.
How to make a complaint:
Magellan accepts all complaints made orally or in writing, formally or informally.
Keeping you informed:
We will keep you informed at regular intervals about the progress of our investigations and response.
Still not satisfied?
Magellan is a member of the Australian Financial Complaints Authority (“AFCA”). If an issue has not been resolved to your satisfaction, you can lodge a complaint with AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001